Terms and Conditions
Last Updated: November 2026
Scope of Work: 502 FLOORS LLC agrees to furnish labor and materials as described in the written estimate. Changes to the scope must be agreed upon in writing.
Site Access: The customer agrees to provide clear access, electricity, and water. We are not responsible for moving heavy furniture unless agreed in writing.
Subfloor & Hidden Conditions: If we discover hidden damage (rotted subfloor, asbestos, water damage), we will stop work and notify you. Additional repairs will be quoted separately.
Payment Terms: 30% deposit due upon signing. 40% due when materials are delivered. 30% final payment due within 3 days of completion. Late payments may incur a 1.5% monthly interest charge.
Warranty & Liability: Our workmanship warranty is 30 days. We are not liable for indirect damages (e.g., hotel costs). Our total liability is limited to the contract price.
Termination: Either party may terminate with 7 days written notice. If the customer terminates after materials are ordered, they are responsible for restocking fees.
Governing Law: Governed by the laws of the State of Kentucky. Disputes resolved in Jefferson County.
Contact: 502 FLOORS LLC | 6615137489 | info@502floors.com | 925 Ulrich Ave, Louisville, KY 40219.