Privacy Policy

502 FLOORS LLC (“we,” “us,” or “our”) operates the website 502floors.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or request our flooring installation services.

Information We Collect: We collect information you voluntarily provide when you request a quote: your name, phone number, email address, and project address/description. If you upload photos of your existing floor, we collect those images for estimating. We also automatically collect standard technical data (IP address, browser type) through cookies.

How We Use Your Information: We use your information to respond to estimate requests, schedule site visits, send appointment reminders, process invoices, and improve our services. We do NOT sell, rent, or trade your personal information.

Sharing of Information: We may share your address with our small installation crew solely to complete your job. We use third-party payment processors for invoicing. We do not share your data with marketing companies.

On-Site Photos: We may take photos of finished work for quality documentation. If we wish to use your photos for marketing, we will ask for your explicit written consent first.

Data Security: We take reasonable measures to protect your information. We retain your job records for a minimum of 3 years for warranty and legal purposes.

Your Rights: You may request to review, correct, or delete your personal information by emailing info@502floors.com. Reply STOP to opt out of text reminders.

Contact: 502 FLOORS LLC at 6615137489 or info@502floors.com.